FAQ’S.

Native Aparthotels and apartments connect you to the heart of the action, close to iconic landmarks, shopping streets, parks, and cultural gems. But beyond the must-see sights, discover our Neighbourhood Heroes.These are the people, places, and things that make each area worth visiting. The best restaurant, deli, bar, bookshop or cinema.

All our Aparthotels and apartments are in the heart of the city’s action, but with rooms tucked away to give you some calm and quiet. You’re just a short walk from buses, undergrounds, metros, trams, you name it. Staying connected to the city has never been easier. Need more info? Ask our front-of-house team.

Each Native site and our people are a fixture in the community. So when you ask us for the best place to eat, see, and meet, you get specifics, stories, and secrets. You’ll know the best deli & café, pub or easy restaurant in no-time. Helping you live like a local.

Cook and entertain when you want in your own apartment or favorite dishes delivered right to our reception via your go-to delivery app. Head downstairs and dine with us at our in-house at Counter Café Bar & Courtyard (Native King’s Wardrobe).

We’ve got you covered with nearby parking at all our Aparthotels and apartments, and some even have on-site parking (like Native King’s Wardrobe and Manchester). Fees apply.

Your best friend should never be left behind. Four-legged friends are more than welcome with a few conditions:
12 kg maximum weight (no lions)
It’s £25 per day per pet
Additional fees apply should my pet cause any damage to the property.

Staying active has never been so easy. Get your gear on & head to one of our onsite gyms (Bankside) or step out to our nearby gym facilities (fees apply). If that’s not your thing lace up, find your pace and explore our city on a run.

We provide all the comforts of home, including fully integrated washer-dryers in your apartment or access to shared laundry rooms. Dry cleaning and other services are also available

Absolutely Wi-Fi is available in all our apartments, and yes, it’s FREE!

All of our apartments and most rooms in our aparthotels, come with fully equipped kitchens, with everything where you’d expect it to be. If you need a hand using any of the appliances, you’ll find a QR code in your apartment linking to our appliance guides, which show you how everything works. Rooms without kitchens are clearly marked at the time of booking and still include tea and coffee-making facilities for your convenience.

We’re keen on green here & don’t clean rooms everyday. Staying for a while? We’ll pop in for a weekly clean your room.

There’s no minimum stay at Native Aparthotels, you stay for as short or as long as you like and help connect you to cities and its communities, fast. Whilst the minimum length of stay for our apartments varies.

Plans changed? No worries.
If you need to cancel or modify your reservation, please contact us at
enquiries@nativeplaces.com or
call 020 7221 2028.

Cancellation policies differ depending on the rate you booked.

Check out is 11am.
Late check-out requests are also subject to availability and can be requested via the Numa app.

Check in is 3pm
Need to check in early? This can be requested via the Numa app and we’ll do our best to accommodate, but it depends on availability.

Our aparthotels have a front desk to handle all your needs, big or small. Enjoy free Wi-Fi, housekeeping, and for select properties, parking, gym access, and on-site dining options. We’ve got everything you need to settle into an original stay.